In case you wish to cancel your order, if the product has not been shipped, you should contact customer service at 2310-263784 or 23510-78540 or e-mail: info @ brandplus . gr .
Because we want you to be completely happy with your purchase, in case something you do not like or do not do you have the right to request the replacement of the product in another number and / or in another color. For the replacement process, the maximum return period is up to fourteen (14) calendar days from the date of receipt.
- Contact us by phone at 2310-263784 or at 2351078540 and inform us of the product codes you wish to return and with which codes you wish to replace them.
- You package the products, either in the box you received them, or in any other packaging that will ensure that the products will reach the company without damage.
- DO NOT SEND THE PACKAGE , but wait for the Courier with the new parcel (which we have already agreed by phone that you will receive) to carry out the exchange (ie you give the old parcel and receive the new one).
The product you will return must not have been used and must be in its original packaging.
The shipment of the new product will be made in a period equal to the shipment time of the original.
The cost of return is borne by the customer and the cost of the second shipment brandplus.gr.
In case you wish to do change password, ie to get a different product, you are charged with transport costs 3 € .
No changes are made to the gift package.
You have the right to return within 14 calendar days, the product you received, justifying the reason for its return.
The returned product should be in the original and excellent condition that you received it.
If the above conditions are not met, then the product will be returned to you at your own expense.
Products that are on offer are non-refundable.
To return a product, you must call 2310-263784 or 23510-78540 to arrange a consultation with our stores.
The details and the return address of the product are:
brandplus . gr
St. Sofias 17 – Thessaloniki Tel. 2310 – 263784
The
brandplus . gr
Meg. Alexandrou 26 – Pedestrian Street, PC 60100 -Katerini Tel: 23510 – 78540.
Within 5-7 working days from the day of delivery of the parcel to the company, your money will be refunded in full.
Returns are not accepted for Baptism items (candles, boxes or bags, christening clothes, etc., due to the fact that the specific products are manufactured and shipped upon order.